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Departments Currently Recruiting

Customer Service Monsters

Marketing Vacancies - York

Dutch Administration Assistant and Translator

Reporting to the marketing manager we are looking for a forward-thinking and enthusiastic Dutch administration assistant and translator to join our dynamic team. This exciting role will support the growth into the Dutch markets.


Tasks:

  • Liaising with various contacts across Dutch marketplaces and companies.
  • Translating English product information into Dutch.
  • Listing the products via our website and online marketplaces.
  • Deliver amazing service to answer support and sales queries from any Dutch speaking customers over the phone and via email.
  • Discover new marketplaces to expand our presence and manage them to drive additional sales.
  • Any associated administration to the role and team.


German Administration Assistant and Translator

An exciting opportunity has arisen for an organised and forward-thinking German administration assistant and translator. You will play a crucial role in maintaining our outstanding service levels to German customers on a variety of different marketplaces. 


Tasks:

  • Deliver amazing service to answer support and sales queries from any German speaking customers over the phone and email.
  • Translating English product information into German.
  • Listing the products via our website and online marketplaces.
  • Ensuring all selling channels and marketplaces uphold our Five Star Rating and Top Seller Status.
  • Any associated administration to the role and team.


Supply Chain Vacancies - York

Buyer / Purchasing Assistant

Do you have what it takes to keep hunting for new and exciting products that will keep us offering outstanding value and excellent service? We are looking for a buyer to help our company grow. Reporting to our Supply Chain Manager you will play a crucial role in discovering exciting new product ideas and bringing commercially successful products to market.


Tasks:

  • Research and collate market, consumer, seasonal and competitor data.
  • Research what performs well across all current and new marketplaces using various tools available.
  • Excellent procurement knowledge.
  • Keep up to date with current and future product trends.
  • Use findings to create new ideas for commercially successful products.
  • Expand on existing product ranges, with responsibility for a category.
  • Work with the Daily Deal sites to determine successful new products specifically for their daily deals.
  • Manage the production and shipment of all new product orders.
  • Negotiating with suppliers.
  • Encouraging the commercial success of new products.
  • Taking full responsibility for category buying.


We are looking for a French customer service advisor to support our fast-paced and dynamic environment. You will provide outstanding after sales service whilst working closely with other teams to assist in the growth of our French marketplaces. 


Tasks:

  • Answering customer queries over the phone, via email and ticketing system; you will be confident and creative in resolving customer issues in a friendly manner, on a wide range of products, in an agreed timescale.
  • Ensuring all selling channels and marketplaces uphold our Five Star Rating and Top Seller Status.
  • Processing customer returns/refunds, repairs or replacements of items.
  • Liaising with couriers and using online portals to arrange deliveries, collections and resolve queries.
  • Dealing with administration on all French Marketplaces.


French Customer Service Advisor

Customer Service Vacancies - York

We have a unique opportunity to join our team as a Magento Web Developer to manage our bespoke Magento websites.  You will help to drive the company forward with a forward-thinking and innovative approach to work. 


The successful person will have:

  • Proven experience as a backend developer.
  • Solid experience with PHP, MySQL and a working knowledge of source control, deployment process and dev-ops.
  • Excellent knowledge in object-oriented programming and MVC.
  • Ability to write clean, reusable and extensible code and tests.
  • Strong analytical and problem-solving skills.
  • Keeping well documented, efficient code and ensuring a clear audit trail of communication.
  • Ability to work with minimal supervision with an ability to plan and prioritise your own time, whilst working alongside a team to ensure all deadlines are met on time and to a high standard.

Skills we’d love you to have:

  • Prior experience with Magento 1 & Magento 2.
  • Experience with NewRelic, Blackfire.io and other debugging tools.
  • Experience with React.js & Redux.js.
  • Experience with GraphQL & RabbitMQ.
  • Magento Developer Certification.
  • Working knowledge of tools such as JIRA.


Magento / Web Developer - York

Other Vacancies - York