Looking for a new career?

If you have found your way to this page then you must be on the lookout for a career change? Click the button below to see the vacancies we have available. 

Why not work with us?

French Customer Service Advisor

Reporting to our Customer Service Manager, you will play a crucial role in maintaining our outstanding after sales service levels.


Daily Tasks: 

- Answering customer queries over the phone, via email and ticketing system; you will be confident and creative in resolving customer issues in a friendly manner, on a wide range of products, in an agreed timescale.

- Ensuring all selling channels and marketplaces uphold our Five Star Rating and Top Seller Status.

- Processing customer returns/refunds, repairs or replacements of items.

- Liaising with couriers and using online portals to arrange deliveries, collections and resolve queries.



Sales and Customer Service Vacancies - York

Italian and Spanish Customer Service Advisor

Reporting to our Customer Service Manager, you will play a crucial role in maintaining our outstanding after sales service levels.


Daily Tasks:

- Answering customer queries over the phone, via email and ticketing system; you will be confident and creative in resolving customer issues in a friendly manner, on a wide range of products, in an agreed timescale.

- Ensuring all selling channels and marketplaces uphold our Five Star Rating and Top Seller Status.

- Processing customer returns/refunds, repairs or replacements of items.

- Liaising with couriers and using online portals to arrange deliveries, collections and resolve queries.


Sales Team Leader

Leading from the front you will deliver outstanding customer service and ensure that every customer’s experience and buying journey with Monster is out of this world.


Daily Tasks:

• Manage and inspire your team, to consistently deliver phenomenal service and drive conversion.

• Answer customer queries over the phone, via email and ticketing system in a fun yet professional manner.

• Use consultative selling skills acro

ss our unique range of products to maximise sales.

• Work closely with other teams to ensure that Monster customer service is delivered consistently.

• Administrative tasks in relation to invoicing, marketplaces and couriers.

• Identify and implement new processes and procedures to improve performance, efficiency and our customer experience.


Compliance and Product Adminstrator

Reporting to the Supply Chain Manager, you’ll be working closely with suppliers to constantly review, improve and update our products and ensure that they are fully compliant. You’ll will carry out risk assessments and keep up to date with the latest standards and legal requirements.


Daily Tasks: 


- Carry out compliance checks and risk assessments on all of our products.
- Communicating requirements to our suppliers.
- Keeping up to date with and understanding relevant laws and regulations.
- Working with members of the team to ensure product improvements are carried out by factories to the standard required before shipment.
- Working with different teams and our suppliers to further develop and improve existing products.
- Responding to internal/external emails and taking phone calls.
- Various general administrative duties associated with the role.



Supply Chain Vacancies - York

Warehouse Vacancies - York

Returns Assistant

We are looking for a Returns Assistant to support our fast-growing and dynamic team. Reporting to our Warehouse Manager you will primarily deal with customer and courier returns which will involve inspecting packaging and products, processing returns on our bespoke ordering system, listing refurbished and damaged items on various marketplaces and other order/product administration.

Daily Tasks: 

  • Process incoming returns from couriers and customers.
  • Maintain system for second/damaged stock including listing these items for sale on various marketplaces.
  • Control inventory for stock missing parts.
  • Ensure stock is stored, handled and transported securely and in line with company procedures and health and safety guidelines.
  • Help to ensure the workplace and warehouse environment is maintained to a high standard of cleanliness and tidiness at all times.


HR and H&S Administrator

We are looking for a super organised Administration Assistant with amazing attention to detail. You will be involved in a huge variety of different tasks to support the exciting expansion of the business. This really is a fantastic opportunity with brilliant potential for the right applicant.


Daily Tasks might include:

- Delivering training and implementing new policies and procedures.
- Supporting with the recruitment and induction processes.
- Monitoring health and safety risks and hazards in the workplace.
- Ensuring the business is legally compliant with all health and safety legislation.
- Obtaining quotes for products and services.
- Responding to internal/external emails and taking phone calls.
- Admin relating to e.g. Policies and Procedures, maintenance, contractors, employee files.
- Any other relevant departmental and/or company administration.

      Other Vacancies - York